Payments in 2, 3 or 4 installments free of charge
With Alma, we offer you the possibility of spreading your payment by paying in several installments. It’s simple, secure and free of charge! If you don’t know Alma, go to https://getalma.eu/customers
How it works ?
- Choose Alma when checking out. You can pay in 2x, 3x and 4x
- Simply enter your bank details as with a classic payment.
- The validation of your order is instantaneous.
- You will then receive an email with the payment schedule and a reminder 3 days before each due date.
Conditions of eligibility :
- This type of payment is available for all orders between € 100 and € 2000
- The cards accepted are cards issued in France visa, mastercard and Amex.
- Prepaid, virtual and systematic authorization cards (Nickel, N26, etc.) are not accepted.
Questions ?
If you encounter a problem with your order paid in several installments with Alma, you can go to Alma’s customer FAQ by clicking here ( https://support.getalma.eu/hc/fr ) or send an email to support Alma customer at [email protected]
FAQ-Frequently Asked Questions
FAQ
What are the conditions for paying in installments?
- Payment in installments is eligible for baskets ranging from € xx to € xxx
- The cards accepted are cards issued in France such as Visa, Mastercard and American Express.
- Prepaid and virtual cards with systematic authorization are not accepted
I want to pay in installments, what should I do?
On the payment page, select “Pay in installments with Alma”. You will then be redirected to a payment page on which you will have to enter your bank details as for a standard payment. There you will find a summary of your upcoming deadlines. You will then receive a summary email with the calendar of your deadlines then a reminder email 3 days before each deadline.
Is payment in installments with Alma secure?
Alma systematically performs a 3D Secure verification to confirm that you are the owner of the card used. Your bank will then send you a confirmation SMS or a push notification in your banking application, in order to confirm that you are indeed at the initiative of this transaction and that it is not fraudulent.
I would like to be reimbursed but I have paid in several installments with Alma, what should I do?
Alma is our payment partner but it cannot have access to the management of our orders. If you wish to cancel your order, obtain a refund or a gesture of goodwill, we invite you to follow the instructions for returns and refunds .
You have more questions ? Do not hesitate to go to the Alma FAQ (https://support.getalma.eu/hc/fr) or to contact them directly at http://[email protected]
